Locations of Shantel Jiggetts, MD

Baylor Scott & White Gynecology - Dallas
3600 Gaston Ave Wadley Tower, Ste 1158, Dallas, TX, 75246- Monday:8:30 am-4:30 pm
- Tuesday:8:30 am-4:30 pm
- Wednesday:8:30 am-4:30 pm
- Thursday:8:30 am-4:30 pm
- Friday:8:30 am-4:30 pm
Office Hours
Biography
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Dr. Jiggetts is a board-certified OB/GYN who obtained additional training to manage complex gynecologic disorders using minimally invasive techniques. She offers expertise in the medical and surgical treatment of pelvic
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pain, endometriosis, abnormal uterine bleeding, adnexal masses, fibroids, and adenomyosis. She also performs a variety of robotic, laparoscopic, and hysteroscopic procedures. In her free time, she enjoys reading, hiking, nail art and design, and spending time with family and friends. View More |
| Ages Seen |
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| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Medical School: SUNY Downstate College of Medicine (2016) |
| Internship: OB/GYN, Stonybrook University Medical Center - HR (2017) |
| Residency: OB/GYN, Stonybrook University Medical Center - HR (2020) |
| Residency: OB/Gyn, State University of New York (SUNY) at Stony Brook (2020) |
| Medical School: State University of New York (SUNY) at Stony Brook (2020) |
| Fellowship: Minimally invasive gynecologic surgery, Maimonides Medical Center (2022) |
| Fellowship: Minimally Invasive Gynecologic Surgery, Maimonides Medical Center (2022) |
| Medical School: Maimonides Medical Center (2022) |
| Certifications |
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| Obstetrics & Gynecology- American Board of Obstetrics and Gynecology |
| Hospital Affiliations |
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| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (13)Aetna-Aetna Signature AdministratorsAetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Baylor Scott & White Health Plan - (3)Baylor Scott & White Health Plan-BSW Extended PPOBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Solutions PPO
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Blue Cross Blue Shield - (26)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-MA Oncor/NRG Futr Hold Retire PPOBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
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Cigna - (11)Cigna-BSW Extended PPOCigna-Choice FundCigna-Cigna Preferred Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (PPO)Cigna-Cigna TotalCare (HMO D-SNP)Cigna-Cigna True Choice Medicare (PPO)Cigna-HMO Open AccessCigna-LocalPlusCigna-LocalPlus In-NetworkCigna-Open Access PlusCigna-Open Access Plus In-Network
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DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
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EHN - (1)EHN-Employers Health Network
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HealthSmart - (2)HealthSmart-Accel NetworkHealthSmart-Preferred Network
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Humana - (11)Humana-ChoiceCareHumana-Humana Gold Choice (PFFS)Humana-Humana Gold Plus (HMO)Humana-Humana Gold Plus SNP-DE (HMO D-SNP)Humana-Humana Honor (PPO)Humana-Humana PreferredHumana-Humana USAA Honor with Rx (PPO)Humana-HumanaChoice (PPO)Humana-HumanaChoice (Regional PPO)Humana-National POSHumana-PPO
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Imagine Health - (1)Imagine Health-Imagine Health Network
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Medicaid - (2)Medicaid-Superior HealthPlanMedicaid-Traditional Medicaid
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Medicare - (1)Medicare-Traditional Medicare
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Nebraska Furniture Mart - (3)Nebraska Furniture Mart-EmeraldNebraska Furniture Mart-OnyxNebraska Furniture Mart-Pearl
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PHCS Network - (1)PHCS Network-PHCS Primary PPO
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Superior Health Plan - (4)Superior Health Plan-Ambetter Core EPO - BronzeSuperior Health Plan-Ambetter Core EPO - GoldSuperior Health Plan-Ambetter Core EPO - SilverSuperior Health Plan-STAR+PLUS
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TriWest HealthCare - (1)TriWest HealthCare-VA-PCCC
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United HealthCare - (28)United HealthCare-All SaversUnited HealthCare-CharterUnited HealthCare-Charter BalancedUnited HealthCare-Charter PlusUnited HealthCare-ChoiceUnited HealthCare-Choice PlusUnited HealthCare-CoreUnited HealthCare-Core EssentialUnited HealthCare-EDGEUnited HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)United HealthCare-Erickson Advantage Freedom (HMO-POS)United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)United HealthCare-Erickson Advantage Signature with Drugs (HMO-POSUnited HealthCare-NavigateUnited HealthCare-Navigate BalancedUnited HealthCare-Navigate PlusUnited HealthCare-Nexus ACO - Open AccessUnited HealthCare-Nexus ACO - Referral RequiredUnited HealthCare-OptionsUnited HealthCare-SelectUnited HealthCare-Select PlusUnited HealthCare-SurestUnited HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
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WellMed - (15)WellMed-AARP Medicare Advantage (HMO-POS)WellMed-AARP Medicare Advantage (HMO)WellMed-AARP Medicare Advantage Choice (PPO)WellMed-AARP Medicare Advantage Patriot (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)WellMed-AARP Medicare Advantage Walgreens (PPO)WellMed-UnitedHealthcare Dual Complete (HMO DSNP)WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)WellMed-UnitedHealthcare Group Medicare Advantage (HMO)WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (287)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.6 | Wait Time at Clinic | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Provider showed concern | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (130)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Shantel Jiggetts receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and thoroughness. Patients repeatedly describe her as attentive, caring, and genuinely concerned about their needs, with many noting that she makes eye contact and never rushes through appointments. Her ability to explain procedures, diagnoses, and treatment options clearly is frequently highlighted, as is her skill in making patients feel comfortable during sensitive examinations. Patients appreciate her professional yet personable bedside manner, describing her as kind, relatable, and down-to-earth. Many reviewers mention that she takes time to address all questions and concerns, with several noting her thoughtful approach to exploring multiple angles of their health issues. Her surgical skills are also praised, with patients expressing gratitude for her pre- and post-operative care and communication.
Patients also share
The reviews reveal very few areas for improvement, with minimal criticism overall. One patient expressed concern about seeing a nurse practitioner instead of Dr. Jiggetts directly, indicating a preference for continuity of care with the physician herself. Another review mentioned that the office called to notify the patient about running behind schedule, which while appreciated by that patient, suggests occasional delays in appointment timing. Beyond these isolated comments, there are no significant recurring complaints or patterns of dissatisfaction in the feedback.