Minor injuries or illness are never convenient—but we are
Our Convenient Care Clinic in Waco accepts walk-ins with wait times typically 15 minutes or less. Open after-hours and weekends, too, we're doing just what you asked for, Waco—Changing Healthcare for the Better.™
- Affordable—Same cost as primary care
- Accessible—Evening and weekend walk-in hours
- Fast—Wait times typically 15 minutes or less
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Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (14)Open Access Managed ChoiceHealth Network OptionGroup Retiree Medicare PPO - Limited to Exxon/MobilSelectChoice POS IIHealth Network OnlyHMOManaged ChoiceOpen Access Elect ChoiceOpen Access SelectOpen Choice PPOQPOSAetna Signature AdministratorsTexas Preferred Plus II
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (14)EPO Network-Individual/FamilyBSW Access PPOBSW Plus HMO-Individual/FamilyBSW Plus HMO-GroupBSW Plus PPO-Individual/FamilyBSW Plus PPO-GroupBSW Premier HMO-GroupBSW SeniorCare Advantage HMOBSW Premier HMO-Individual/FamilyBSWH Employee Network (SEQA & EQA)BSW SeniorCare Advantage PPOBSWH Employee Network Premium (PPO)/ HDHPRightCare STAR Medicaid NetworkCovenant Health Advantage
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Blue Cross Blue Shield - (39)Blue Advantage - BronzeBlue Advantage - GoldBlue Advantage - SilverBlue Advantage Plus - BronzeBlue Advantage Plus - SilverBlue Cross Group Medicare Advantage (PPO)TRS-ActiveCare Primary+TRS-ActiveCare PrimaryTRS-ActiveCare Primary HDBlue ChoiceBlue EssentialsHealthSelectParPlanTRS-ActiveCare 2Federal Basic OptionHigh Performance NetworkFederal Standard OptionFederal FEP Blue FocusConsumer Directed HealthSelectBlue Advantage Plus - GoldBlue Choice - HealthSelect of Texas - Out-of-StateBlue Choice - Consumer Directed HealthSelect - Out-of-StateBlue Essentials - Consumer Directed HealthSelectBlue Choice - TRS-ActiveCare 2Blue Choice - Texas A&MBlue Choice - TRS-Care StandardBlue Essentials AccessBlue PremierSTARSTAR KidsBlue Choice - TRS-ActiveCare HDBlue Essentials - TRS-ActiveCare Primary+CHIPBlue Cross Medicare Advantage (HMO)Blue Essentials - HealthSelect of TexasBlue Essentials - TRS-ActiveCare PrimaryBlue Choice - City of DallasBlue Premier AccessBlue Cross Group Medicare Advantage Open Access (PPO)
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Cigna - (8)Open AccessOpen Access PlusOpen Access Plus In-NetworkChoice FundPoint of Service Open AccessNFL Dedicated Hospital Network ProgramCigna+OscarBSW Extended PPO
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Curative - (1)Curative
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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FirstCare Health Plans - (2)STAR Medicaid - MRSASTAR Medicaid
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HealthSmart - (2)Accel NetworkPreferred Network
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Humana - (8)Humana Gold Plus (HMO)Humana Gold Choice (PFFS)Humana Gold Plus SNP-DE (HMO D-SNP)Humana PreferredChoiceCareNational POSPPOHMO
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Imagine Health - (1)Imagine Health Network
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Independent Medical Systems - (1)IMS Network
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PHCS Network - (1)PHCS Primary PPO
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ProCare - (1)Advantage Institutional Special Needs Plan (HMO POS I-SNP)
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QuickTrip - (1)Employee Benefit Plan
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Superior Health Plan - (5)STAR+PLUSSTARFoster CareCHIP PerinateCHIP
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Tricare - (3)PrimeExtraSelect
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TriWest HealthCare - (1)Community Care Network
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United HealthCare - (36)UnitedHealthcare Group Medicare Advantage (PPO)CHIPAARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)AARP Medicare Advantage Walgreens (PPO)UnitedHealthcare Medicare Advantage Choice (Regional PPO)Charter BalancedCharter PlusNavigateCoreSelect PlusAARP Medicare Advantage Patriot (HMO-POS)SurestCharterSelectUnitedHealthcare Assisted Living Plan (PPO I-SNP)UnitedHealthcare Nursing Home Plan (PPO I-SNP)ChoiceErickson Advantage Freedom (HMO-POS)STARErickson Advantage Signature with Drugs (HMO-POSErickson Advantage Liberty without Drugs (HMO-POS)EDGECore EssentialNavigate PlusSTAR+PLUSOptionsNavigate BalancedErickson Advantage Guardian (HMO-POS I-SNP)Erickson Advantage Liberty with Drugs (HMO-POS)Nexus ACO - Open AccessSTAR KidsErickson Advantage Champion (HMO-POS C-SNP)Choice PlusNexus ACO - Referral RequiredAll Savers
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University Mary Hardin-Baylor - (1)University of Mary Hardin-Baylor
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WellMed - (15)UnitedHealthcare Group Medicare Advantage (HMO)AARP Medicare Advantage Walgreens (PPO)UnitedHealthcare Medicare Advantage Choice (Regional PPO)AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)AARP Medicare Advantage (HMO)AARP Medicare Advantage Choice (PPO)UnitedHealthcare Medicare Gold (Regional PPO CSNP)AARP Medicare Advantage (HMO-POS)UnitedHealthcare Medicare Silver (Regional PPO CSNP)UnitedHealthcare Dual Complete (HMO DSNP)AARP Medicare Advantage Patriot (HMO-POS)UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)UnitedHealthcare Dual Complete Select (HMO POS DSNP)
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Medical services
Primary care
Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary careUrgent care
Our urgent care specialists are available seven days a week to provide immediate care to non-emergency conditions (don't require an ER visit), including:
- Abscess drainage
- Allergies
- Asthma
- Bites and stings
- Cold and flu
- Cuts and scrapes
- Ear infection
- Eye irritation and redness
- Fever
- Headache
- Head lice
- Migraine
- Minor broken bones and fractures
- Minor burns
- Neck and back pain
- Rashes and skin problems
- Respiratory infection
- Sexually transmitted infection concerns
- Sinus infection
- Sore throat or cough
- Strains and sprains
- Staples
- Stiches and sutures
- Urinary tract infection (UTI)
- Vomiting and diarrhea
- Yeast infections
Please call 911 or go to your nearest emergency room (do not drive yourself) if you are experiencing a medical emergency, including:
- Chest pain
- Difficulty breathing
- Overdose
- Stroke
- Seizures
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail payment to:
HFHC Billing Department
PO Box 5308
Waco, TX 76708 -
Pay by phone
If you have questions about your account or billing information, contact your Hillcrest clinic directly or contact the Hillcrest Billing department at 1.877.267.1085.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time before, during or after care is received.