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Exterior photo of Baylor Scott & White Family Medical Center – Baylor University Medical Center

Primary care for patients of all ages conveniently located in downtown Dallas

Baylor Scott & White Family Medical Center – Baylor University Medical Center assists patients with managing chronic medical concerns such as diabetes, hypertension, depression and cholesterol. In addition, the family medicine doctors here near downtown Dallas believe in the importance of preventive care as a means to maintaining good health and quality of life.

Selecting a primary care doctor is an important first step in managing your health. A primary care doctor is your first stop when you are sick or in need of healthcare services—including your annual physical, immunizations and prescription refills. Your primary care physician in Dallas promotes your overall well-being and makes sure you are up to date on your preventive health services.

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Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
By searching you agree to these terms
  • Aetna - (25)
    Choice POS II
    Health Network Option
    Aetna Medicare Eagle II (PPO)
    Aetna Medicare Choice Plan (PPO)
    Aetna Medicare Choice II Plan (PPO)
    Open Access Select
    Aetna Signature Administrators
    Aetna Medicare Freedom Preferred Plan (PPO)
    Aetna Medicare Freedom Plan (PPO)
    Aetna Medicare Dual Complete Plan (HMO D-SNP)
    Aetna Medicare Eagle Plan (PPO)
    Aetna Medicare Value Plan (HMO)
    CHIP
    Open Choice PPO
    Aetna Medicare Prime Plan (HMO)
    Health Network Only
    Open Access Elect Choice
    HMO
    QPOS
    Select
    STAR
    Managed Choice
    Texas Preferred Plus II
    Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Open Access Managed Choice
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas HMO I-SNP
  • Baylor Scott & White Health Plan - (12)
    BSW Access PPO
    BSW Plus HMO-Group
    BSW Plus HMO-Individual/Family
    BSW Plus PPO-Group
    BSW Plus PPO-Individual/Family
    BSW Premier HMO-Group
    BSW Premier HMO-Individual/Family
    BSW SeniorCare Advantage HMO
    BSW SeniorCare Advantage PPO
    BSWH Employee Network (SEQA & EQA)
    BSWH Employee Network Premium (PPO)/ HDHP
    Covenant Health Advantage
  • Blue Cross Blue Shield - (52)
    Blue Advantage Plus - Silver
    Blue Advantage - Bronze
    TRS-Care Standard
    TRS-ActiveCare Primary HD
    TRS-ActiveCare Primary
    TRS-ActiveCare 2
    ParPlan
    Blue Advantage - Gold
    Federal Basic Option
    Consumer Directed HealthSelect
    Blue Premier
    Blue Essentials Access
    Blue Choice
    TRS-ActiveCare Primary+
    Blue Advantage Plus - Bronze
    Blue Advantage - Silver
    Federal Standard Option
    Blue Cross Group Medicare Advantage (PPO)
    Blue Essentials - TRS-ActiveCare Primary
    Blue Cross Medicare Advantage Saver Plus (PPO)
    Blue Choice - TRS-ActiveCare 2
    Blue Cross Medicare Advantage Flex Access (PPO)
    Blue Cross Medicare Advantage Choice Premier (PPO)
    Blue Essentials - HealthSelect of Texas
    Blue Choice - TRS-Care Standard
    Blue Choice - Texas A&M
    Blue Essentials - TRS-ActiveCare Primary+
    Blue Cross Medicare Advantage Value (HMO)
    Blue Cross Medicare Advantage Saver (HMO)
    Blue Essentials
    Federal FEP Blue Focus
    Blue Choice - City of Dallas
    STAR
    Blue Cross Medicare Advantage Flex (PPO)
    Blue Cross Medicare Advantage (HMO)
    Blue Cross Medicare Advantage Dental Premier (PPO)
    Blue Cross Medicare Advantage Health Choice (PPO)
    CHIP
    Blue Choice - TRS-ActiveCare HD
    Blue Choice - HealthSelect of Texas - Out-of-State
    Blue Advantage Plus - Gold
    High Performance Network
    Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Group Medicare Advantage Open Access (PPO)
    Blue Cross Medicare Advantage Protect (PPO)
    Blue Cross Medicare Advantage Dental Value (HMO)
    Blue Cross Medicare Advantage Classic (PPO)
    Blue Premier Access
    STAR Kids
    Blue Essentials - Consumer Directed HealthSelect
    Blue Choice - Consumer Directed HealthSelect - Out-of-State
    Blue Cross Medicare Advantage Choice Plus (PPO)
  • Cigna - (18)
    Open Access Plus
    Point of Service Open Access
    Cigna Medicare Advantage
    LocalPlus
    Cigna HealthSpring
    Open Access Plus In-Network
    Choice Fund
    Cigna Preferred Savings Medicare (PPO)
    Cigna True Choice Medicare (PPO)
    Cigna+Oscar
    Open Access
    Cigna True Choice Courage Medicare (PPO)
    Cigna Preferred Medicare (HMO)
    NFL Dedicated Hospital Network Program
    BSW Extended PPO
    LocalPlus In-Network
    Cigna Preferred Savings Medicare (HMO)
    Cigna TotalCare (HMO D-SNP)
  • Curative - (1)
    Curative
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • EHN - (1)
    Employers Health Network
  • HealthSmart - (2)
    Preferred Network
    Accel Network
  • Humana - (11)
    HumanaChoice (Regional PPO)
    Humana USAA Honor with Rx (PPO)
    PPO
    Humana Gold Choice (PFFS)
    Humana Gold Plus (HMO)
    ChoiceCare
    Humana Preferred
    Humana Honor (PPO)
    HumanaChoice (PPO)
    Humana Gold Plus SNP-DE (HMO D-SNP)
    National POS
  • Imagine Health - (1)
    Imagine Health Network
  • Nebraska Furniture Mart - (2)
    Onyx
    Emerald
  • Parkland Community Health Plan - (2)
    STAR - HealthFirst
    CHIP
  • PHCS Network - (1)
    PHCS Primary PPO
  • ProCare - (1)
    Advantage Institutional Special Needs Plan (HMO POS I-SNP)
  • QuickTrip - (1)
    Employee Benefit Plan
  • Superior Health Plan - (20)
    Wellcare by Allwell
    Wellcare
    Ambetter Core EPO - Silver
    Ambetter Core EPO - Bronze
    Wellcare Dual Liberty (HMO D-SNP)
    Superior STAR+PLUS (MMP)
    STAR+PLUS
    Wellcare Specialty No Premium (HMO C-SNP)
    Wellcare Assist (HMO)
    Wellcare by Allwell Complement Assist (HMO)
    Wellcare No Premium Open (PPO)
    Wellcare Dual Access Open (PPO D-SNP)
    Wellcare by Allwell Patriot No Premium (HMO)
    Wellcare Dual Access (HMO D-SNP)
    Wellcare Giveback (HMO)
    Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)
    Wellcare by Allwell Dual Access Harmony (HMO D-SNP)
    Wellcare TexanPlus No Premium (HMO)
    Wellcare No Premium Rx Plus Open (PPO)
    Ambetter Core EPO - Gold
  • TriWest HealthCare - (1)
    Community Care Network
  • United HealthCare - (29)
    Core
    Choice Plus
    Choice
    AARP Medicare Advantage Walgreens (PPO)
    AARP Medicare Advantage Patriot (HMO-POS)
    Core Essential
    Navigate
    Options
    Navigate Balanced
    Erickson Advantage Liberty without Drugs (HMO-POS)
    Nexus ACO - Referral Required
    Navigate Plus
    Charter Balanced
    Select
    Erickson Advantage Signature with Drugs (HMO-POS
    UnitedHealthcare Group Medicare Advantage (PPO)
    Erickson Advantage Liberty with Drugs (HMO-POS)
    All Savers
    Nexus ACO - Open Access
    Surest
    Charter
    Erickson Advantage Guardian (HMO-POS I-SNP)
    Select Plus
    EDGE
    UnitedHealthcare Nursing Home Plan (PPO I-SNP)
    Erickson Advantage Champion (HMO-POS C-SNP)
    Charter Plus
    Erickson Advantage Freedom (HMO-POS)
    UnitedHealthcare Assisted Living Plan (PPO I-SNP)
  • University Mary Hardin-Baylor - (1)
    University of Mary Hardin-Baylor
  • WellMed - (15)
    AARP Medicare Advantage Walgreens (PPO)
    UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)
    UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    UnitedHealthcare Medicare Silver (Regional PPO CSNP)
    AARP Medicare Advantage Patriot (HMO-POS)
    UnitedHealthcare Dual Complete (HMO DSNP)
    AARP Medicare Advantage (HMO)
    AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    AARP Medicare Advantage Choice (PPO)
    UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
    AARP Medicare Advantage (HMO-POS)
    UnitedHealthcare Group Medicare Advantage (HMO)
    UnitedHealthcare Dual Complete Select (HMO POS DSNP)
    UnitedHealthcare Medicare Advantage Choice (Regional PPO)
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


Your rights and protections against surprise medical bills

Primary care services

Baylor Scott & White Family Medical Center – Baylor University Medical Center offers expertise and treatment options conveniently located near you.

Chronic disease management

  • Acne
  • Asthma
  • Alzheimer's disease
  • Arthritis
  • Bronchitis
  • Depression
  • Anxiety and mood disorders
  • Diabetes
  • Elevated cholesterol
  • Chronic headache
  • Emphysema
  • Hypertension
  • Obesity
  • Thyroid disorders

Immunizations

  • Flu
  • Meningitis
  • Pneumonia
  • Shingles
  • Tetanus
  • Hepatitis A/Hepatitis B
  • HPV
  • All required pediatric vaccines
  • Typhoid/Travel vaccines

Preventive health

  • Wellness exams
  • Cholesterol screening
  • Pap smear
  • Prostate cancer screening
  • Breast cancer screening
  • Diagnostic X-rays
  • Bone density/DEXA scan for osteoporosis
  • Skin cancer screening
  • EKG
  • Heart stress testing

Acute disease management

  • Upper respiratory infection
  • Back pain
  • Ear infection
  • Gastroenteritis
  • Muscle strains
  • Injuries
  • Rashes
  • Urinary tract infection (UTI)

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
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Text BETTER to 88408
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Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.